The Significant Factors on the Improving of Management Claims

Abstract

The percentage of disagreeing the construction contract claims are increasing day by day. This is due to insufficient knowledge on handling the claims. The problem will raise continuously even with the experience of understanding the construction contract specification and the impartial risk-allocation system. In this paper, several issues will be discussed regarding construction claims. The method of this research was aimed at analyzing the weaknesses and causes of claims-management practice. All included are an all-inclusive review of information on the subject, a survey of postal inquiry, consulting with contractors and consultants, and case studies regarding claims and projects. Based on research, claims management can not be acted as a management function on the identical position such as estimating, planning, scheduling and cost control. This is due to the poor resourced and acted in an impromptu manner. Regarding the issues regarding claims are often to be suspected until the completion of the project, although the essential source from the recognized functions is released. The most critical obstacles such as issues, documents and information have been analyzed. It must be knuckle down in a few aspects, including decision making, training and redesigning relevant company information systems, and management strategies must be modified.